7-day free trial at Pro level
Flat pricing. Zero commissions.
Start with a 7-day free trial at Pro level. No credit card required.
Basic
Take orders online
0.75% platform fee per transaction
- Online ordering (pickup/delivery/dine-in)
- Kitchen Display System (KDS)
- Delivery dispatch (Uber Direct)
- Reservations
- Catering inquiry form
- 4 storefront templates
- Gallery, about, contact pages
- Basic analytics (orders, revenue)
- QR table ordering
- Full catering (quick order + quotes)
- Gift cards & loyalty
- Staff scheduling
Pro
Grow your restaurant
0.5% platform fee per transaction
- Everything in Basic
- QR table ordering + floor plan
- Full catering (quick order + quote flow)
- Gift cards & loyalty program
- Promo codes
- Staff scheduling
- Events, cooking classes, blog, jobs
- All 12 templates
- Advanced analytics
- Multi-location dashboard
- White-label / custom domain
- Cross-location loyalty & gift cards
- Priority support
Enterprise
Run a brand
0.25% platform fee per transaction
- Everything in Pro
- Multi-location org dashboard
- White-label (remove Pilond branding)
- Custom domain (order.yourbrand.com)
- Full CSS customization
- Cross-location loyalty & gift cards
- Centralized menu management
- Multiple staff accounts with roles
- Additional locations (+$99/mo each)
- Priority support (4hr SLA)
Full feature comparison
See exactly what's included in every plan
| Feature | Basic | ProPopular | Enterprise |
|---|---|---|---|
| Templates | 4 | 12 | 12 + custom CSS |
| Online Ordering | |||
| Kitchen Display (KDS) | |||
| Delivery Dispatch | |||
| Reservations | |||
| Gallery & About Pages | |||
| Announcements | |||
| Locations Page | |||
| Basic Analytics | |||
| Catering (inquiry only) | Full two-path | Full two-path | |
| QR Table Ordering | |||
| Floor Plan Dashboard | |||
| Gift Cards | |||
| Loyalty Program | |||
| Promo Codes | |||
| Staff Scheduling | |||
| Events & Classes | |||
| Blog & Job Listings | |||
| Merch Shop | |||
| Meal Prep | |||
| Food Truck Schedule | |||
| Advanced Analytics | |||
| Multi-Location Dashboard | |||
| White-Label | |||
| Custom Domain | |||
| Cross-Location Loyalty | |||
| Cross-Location Gift Cards | |||
| Centralized Menu Mgmt | |||
| Multiple Staff Roles | |||
| Priority Support (4hr) | |||
| Platform Fee | 0.75% | 0.5% | 0.25% |
Frequently asked questions
Everything you need to know about Pilond pricing
Yes, upgrade or downgrade at any time. Changes take effect on your next billing cycle.
Choose a plan or your account pauses. No charges during trial. You get full Pro features during the trial.
A small platform fee: Basic 0.75%, Pro 0.5%, Enterprise 0.25%. This covers payment infrastructure. There are zero order commissions — unlike marketplaces that take 15–30%.
Stripe charges 2.9% + 30¢ per transaction. This is the standard Stripe rate — we don’t mark it up. It’s separate from our platform fee.
Yes! Uber Direct is built in on all plans. Customers see delivery fees at checkout. The restaurant or customer pays the courier — Pilond never touches delivery costs.
A real-time 3-column order board (New → Preparing → Ready) with audio alerts, table badges for dine-in, and a dedicated catering strip. PIN-protected. Available on all plans.
Yes! We support restaurants in the US, Canada, UK, EU, Ghana, and Nigeria.
Enterprise plan includes a multi-location org dashboard with centralized menu management. Each additional location is $99/mo.
No. Zero setup fees on all plans. Optional White Glove onboarding is available if you want hands-on help.
Yes, cancel anytime with no penalties.
Ready to take back your margins?
Try Pilond free for 7 days at Pro level. No credit card, no commitment.
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