Everything your restaurant needs to run — and grow

Online ordering, delivery, KDS, QR tables, catering, loyalty, and more. One platform, zero commissions.

OrderingAll plans

Online Ordering & Menus

Customers order directly from your branded storefront — no marketplace commissions. Beautiful menus with modifiers, dietary badges, and Stripe-powered checkout.

  • Pickup, delivery, and dine-in support
  • Category-based menus with modifiers
  • Dietary badges (vegan, gluten-free, halal, etc.)
  • Stripe checkout (Apple Pay, Google Pay)
KitchenAll plans

Kitchen Display System (KDS)

Real-time 3-column order board your kitchen staff can see at a glance. PIN-protected, audio alerts on new orders, auto-clear when ready. No more lost tickets.

  • New → Preparing → Ready workflow
  • Audio alerts (distinct chime for catering)
  • Table number badges for dine-in orders
  • Catering strip pinned above the board
DeliveryAll plans

Delivery Dispatch (Uber Direct)

Uber Direct is built in. Customers see real-time delivery fees at checkout and get driver tracking. You never touch logistics. The restaurant or customer pays the courier — Pilond never takes a cut.

  • Uber Direct integration (tested & live)
  • Real-time delivery quotes at checkout
  • Driver tracking for customers
  • No Pilond markup on delivery fees
Dine-InPro+

QR Table Ordering & Floor Plan

Guests scan a QR code at their table, browse your full menu, and pay from their phone. Reduces front-of-house staffing needs and speeds up table turnover.

  • Labeled QR codes with your restaurant name
  • Auto-selects dine-in mode and table number
  • Live floor plan dashboard with table status
  • Call Server button for guest requests
CateringBasic: inquiry · Pro+: full

Two-Path Catering System

Basic gets a catering inquiry form. Pro unlocks the full two-path system: self-service quick orders for same-day catering, plus a quote-to-deposit flow for large events.

  • Dedicated catering menu with bulk pricing
  • Same-day quick orders with configurable cutoff
  • Quote → deposit → pay link for custom events
  • Upcoming catering dashboard + KDS integration
BookingsAll plans

Reservations

Accept table reservations through your storefront. Date, time, party size, and special requests — all managed from your dashboard.

  • Online reservation form
  • Date/time/guest count management
  • Email confirmations
  • Dashboard overview of upcoming bookings
EngagementPro+

Gift Cards, Loyalty & Promo Codes

Digital gift cards, a points-based loyalty program, and flexible promo codes. Three tools that keep customers coming back and spending more.

  • Digital gift cards customers can share
  • Points-based loyalty with automatic rewards
  • Promo codes for discounts and campaigns
  • Cross-location loyalty & gift cards (Enterprise)
OperationsPro+

Staff Scheduling

Shift-based scheduling with date-specific assignments. Manage your team’s availability and publish schedules — all from the dashboard.

  • Shift creation and management
  • Date-specific scheduling
  • Staff availability tracking
  • Multiple staff roles (Enterprise)
EventsPro+

Events & Cooking Classes

Promote pop-ups, tasting nights, and culinary workshops. Customers can RSVP or sign up for classes directly from your storefront.

  • Event listings with details and RSVP
  • Cooking class sign-ups
  • Session management
  • Displayed on your storefront
InsightsAll plans (advanced: Pro+)

Analytics Dashboard

Track revenue, popular items, and order trends. Basic plans get orders and revenue. Pro adds retention, LTV, and top-item analytics.

  • Revenue tracking & daily snapshots
  • Popular items & category breakdown
  • Customer retention metrics (Pro+)
  • Data export for reporting
PaymentsAll plans

Stripe Connect Payments

Every restaurant gets paid directly via Stripe Connect. Apple Pay, Google Pay, all major cards. Payouts go straight to your bank account.

  • Direct payouts to your bank
  • Support for 9+ countries
  • Apple Pay & Google Pay
  • Automatic settlement
Templates4 Basic · 12 Pro+

12 Culturally-Rich Templates

Professionally designed templates that tell your restaurant’s story. West African, Caribbean, Southern Soul, Fine Dining, and more. Enterprise gets full CSS customization.

  • 4 templates on Basic, all 12 on Pro+
  • Dark and light theme options
  • Per-tenant branding (colors + font)
  • Full CSS customization (Enterprise)
CommercePro+

Merch Shop & Meal Prep

Sell branded merchandise — sauces, spice kits, apparel — right alongside your food menu. Plus meal prep subscription listings.

  • Sell branded merchandise
  • Sauces, spice kits, apparel
  • Meal prep subscription listings
  • Integrated with your storefront
ContentPro+

Blog, Jobs & Food Truck Schedule

Keep your community engaged with a blog, post job openings, and publish your food truck’s weekly stops.

  • Blog for news, recipes, and stories
  • Job listings page
  • Food truck weekly schedule with locations
  • Today’s location highlighted on homepage
ScaleEnterprise

Multi-Location Management

Run multiple restaurant locations from a single org dashboard. Centralized menu management, cross-location loyalty, and per-location customization.

  • Organization-level dashboard
  • Centralized menu push to all locations
  • Cross-location loyalty & gift cards
  • White-label + custom domain

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