Trusted by independent restaurants
Stop losing 15–30% of your revenue to marketplaces
Take orders directly from your own branded storefront. Online ordering, delivery dispatch, kitchen display, QR tables, catering, and loyalty — one platform, zero commissions. From $149/mo.
7-day free trial · No credit card required
0%
Order Commissions
7-Day
Free Trial
12
Restaurant Templates
< 20min
Setup Time
The real cost of not owning your ordering
Marketplaces take your margins. Phone orders fall through the cracks. Your kitchen runs on chaos. There's a better way.
What you're dealing with
Bleeding revenue every month
- Paying 15–30% commission on every marketplace order
- Losing catering orders to missed calls and slow callbacks
- Kitchen chaos — no real-time order display, tickets getting lost
- No customer data — DoorDash owns your relationships
With Pilond
Own your orders, your data, your margins
- Direct online ordering — zero commissions, just a flat monthly fee
- Real-time Kitchen Display System so nothing gets lost
- Two-path catering: instant orders + custom quote flow
- You own every customer name, email, and order history
Everything your restaurant needs to run — and grow
Six core capabilities that replace a patchwork of expensive tools.
Online Ordering
Customers order directly from your branded storefront. Pickup, delivery, or dine-in — no marketplace commissions. You keep every dollar.
- Beautiful menus with modifiers and dietary tags
- Stripe-powered checkout (Apple Pay, Google Pay)
- Pickup, delivery, and dine-in support
- Customer accounts with order history
Delivery Dispatch
Uber Direct built in. Customers get real-time tracking. You never touch delivery logistics. Available on all plans.
- Uber Direct integration (tested & live)
- Real-time driver tracking for customers
- Automatic delivery fee quotes at checkout
- Restaurant/customer pays courier — not you
Kitchen Display System
Real-time order board your kitchen staff can see at a glance. PIN-protected, audio alerts, auto-clear. No more lost tickets.
- 3-column board: New → Preparing → Ready
- Audio alerts on new orders (distinct catering chime)
- Table number badges for dine-in orders
- Available on all plans — every kitchen needs this
QR Table Ordering
Guests scan a QR code at their table, browse your menu, and pay from their phone. Reduces wait staff dependency and increases table turnover.
- Labeled QR codes with your restaurant name
- Auto-selects dine-in and table number
- Multiple guests order independently per table
- Floor plan dashboard with live table status
Catering
Two paths: quick self-service orders for same-day catering, plus a full inquiry-to-quote flow for large events. No more missed phone orders.
- Dedicated catering menu with bulk pricing
- Same-day quick orders with configurable cutoff
- Quote → deposit → pay link for custom events
- Upcoming catering dashboard + KDS integration
Loyalty & Gift Cards
Points-based loyalty program and digital gift cards that keep customers coming back. Promo codes for targeted campaigns.
- Points-based loyalty with automatic rewards
- Digital gift cards customers can share
- Promo codes for discounts and campaigns
- Staff scheduling, events, blog, and more
Live in under 20 minutes
Three steps. No developers needed. No hardware to buy.
2 minutes
Sign Up
Create your account and tell us about your restaurant.
15 minutes
Set Up Your Menu
Pick a template, upload your menu, add photos, configure ordering.
Instantly
Start Taking Orders
Publish your storefront. Orders flow to your KDS in real time.
Flat monthly pricing. Zero commissions.
Start free for 7 days with full Pro features. No credit card required.
Basic
Take orders online
- Online ordering (pickup/delivery/dine-in)
- Kitchen Display System (KDS)
- Delivery dispatch (Uber Direct)
- Reservations
- Catering inquiry form
- 4 storefront templates
- Basic analytics
- 0.75% platform fee
Pro
Grow your restaurant
- Everything in Basic
- QR table ordering + floor plan
- Full catering (quick order + quotes)
- Gift cards & loyalty program
- Promo codes
- Staff scheduling
- Events, blog, job listings
- All 12 templates
- 0.5% platform fee
Enterprise
Run a brand
- Everything in Pro
- Multi-location dashboard
- White-label (remove Pilond branding)
- Custom domain
- Cross-location loyalty & gift cards
- Multiple staff accounts with roles
- Priority support (4hr SLA)
- 0.25% platform fee
Annual billing available (save 2 months). See full pricing →
See exactly what you're paying right now
Drag the sliders to match your restaurant. Compare Pilond against DoorDash, Uber Eats, and Owner.com — all fees included.
Includes website, ordering, KDS, delivery dispatch, reservations, catering, loyalty, gift cards, staff scheduling, QR table ordering, events, blog — all in one price.
Customers also pay a 5% order support fee on every order (not shown here — that’s charged to the customer, not you). No KDS, no catering system, no QR table ordering, no staff scheduling.
Commission applies to full order value. Marketplace pushes your competitors alongside you. Zero customer data — DoorDash owns the relationship.
Processing fee on top of commission — unlike DoorDash. Uber One member orders on Plus tier incur 30% rate. Fees trending upward year over year.
Cheaper and more features
See what you actually get for your money
| Feature | Pilond | Owner.com | DoorDash | Uber Eats |
|---|---|---|---|---|
| Branded website & storefront | ||||
| Online ordering | ||||
| Own your customer data | ||||
| Kitchen Display System (KDS) | ||||
| Delivery dispatch (Uber Direct) | ||||
| QR table ordering | ||||
| Two-path catering system | ||||
| Reservations | Via OpenTable | Via OpenTable | ||
| Loyalty program | ||||
| Gift cards | ||||
| Staff scheduling | ||||
| Promo codes | ||||
| Multi-location management | Extra fee | |||
| Zero order commissions | 5% on Flex | |||
| No customer-facing fees | 5% to customer |
Take back your margins. Own your customers.
Trusted by independent restaurants who refuse to give away 30% of every order.
No credit card required